At Vibrant Dachshund Puppies, we prioritize responsible pet ownership and understand that life can bring unexpected changes. This policy outlines the conditions for puppy returns and refunds to ensure the well-being of every dog we place in loving homes.
🔹 Eligibility for Returns & Refunds
We accept returns and offer refunds within 30 days of purchase under the following circumstances:
- Change of Heart: If you realize you’re unable to care for your puppy within the first 30 days, you may return them for a full refund.
- Unforeseen Life Events: Job loss, relocation, or other major changes may impact your ability to keep your puppy. Contact us to discuss solutions, which may include a full or partial refund depending on the situation.
🔹 Return Requirements
To qualify for a refund, the following must be met:
✅ The puppy must be in good health, with no signs of neglect or mistreatment.
✅ All original paperwork (health records, vaccination documents, etc.) must be returned.
✅ We reserve the right to have the puppy examined by a veterinarian upon return.
🔹 Non-Refundable Situations
Refunds will not be issued for:
❌ Returns requested after 30 days of purchase.
❌ Puppies adopted under a discounted fee.
❌ Health concerns that arise after the 30-day return period.
🔹 How to Initiate a Return
- Contact us within 30 days of purchase to discuss your reason for return.
- Provide any necessary documentation (e.g., proof of major life changes).
- We’ll review your request and respond within 2 business days.
- If approved, your refund will be processed within 5 business days of receiving the puppy.
🔹 Helpful Recommendations
✔ Schedule a vet wellness check within 7 days of bringing your puppy home.
✔ Thoroughly research dachshund care to ensure you’re fully prepared for their needs.
💖 Our Promise to You
Our mission is to support happy, lifelong adoptions. If you have questions or concerns, we’re here to help—because every Vibrant Dachshund deserves a loving, forever home.
Contact us anytime: info@vibrantdachshundpuppies.com